Privacy Policy

Privacy Policy

Effective: January 30, 2013


This Privacy Policy governs the manner in which Cypress Academy Tutors, LLC ("Cypress Academy") collects, uses, maintains and discloses information collected from users (each, a "User") of its www.cypress-academy.com Site and any derivative or affiliated Sites on which this Privacy Policy is posted (collectively, the "Site"). Please note that this Privacy Policy covers Cypress Academy's practices regarding information collected from its Site.



The Information Cypress Academy Collects

Like most website operators, Cypress Academy collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Our purpose in collecting non-personally identifying information is to better understand how our visitors use our website.


Additionally, certain visitors to Cypress Academy's website choose to interact with us in ways that require us to gather personally-identifying information. The amount and type of information that we gather depends on the nature of the interaction. Those who engage in transactions with us online – by purchasing packages of tutoring hours – are asked to provide additional information, such as the personal and financial information required to process those transactions. Cypress Academy also collects potentially personally-identifying information like Internet Protocol (IP) addresses. We do not use such information to identify our visitors, however, and do not disclose such information, other than under the same circumstances that we use and disclose personally-identifying information, as described below. Users browsing the Site without registering an account or affirmatively providing personally identifiable information to Cypress Academy do so anonymously.


Cypress Academy may collect personally identifiable information from customers in a variety of ways. Personally identifiable information may include (i) contact data (such as a customer's name, mailing and e-mail addresses); (ii) financial data (such as a customer's credit card number); and (iii) demographic data (such as a customer's zip code, age and income). If you communicate with Cypress Academy by e-mail, post messages to forums, or otherwise complete online forms, surveys or contest entries, any information provided in such communication may be collected by Cypress Academy. Cypress Academy may also collect information about how customers use our Site, for example, by tracking the number of unique views received by the pages of the Site, or the domains from which customers originate.



Refer-A-Friend

If you choose to use our referral service to refer a friend about our site, we will ask you for your friend's name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. Cypress Academy stores this information for the sole purpose of sending this one-time email and tracking the success of our referral program.


Your friend may contact us at info@cypress-academy.com to request that we remove this information from our database.



Sharing Information

It is Cypress Academy's policy to respect your privacy regarding any information we may collect through the Site, e-mail, phone or any other communications we have with you. We treat the confidential information you share with us, such as students' academic performance and any financial information, with the utmost respect. Cypress Academy will not disclose student records with third parties under any circumstance, except as specifically set forth in this Privacy Policy.


We may, however, share a student's information with our tutors who will be providing tutoring to the student so that they may personalize and tailor the tutoring to the student. In each case, we collect such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor's interaction with Cypress Academy. We do not disclose personally-identifying information other than as described below in the section "How Cypress Academy Uses Information". Visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.



How Cypress Academy Uses Information

Cypress Academy may use personally identifiable information collected through the Site for the specific purposes for which the information was collected, to contact Users regarding products and services offered by Cypress Academy, its parent, subsidiary and trusted affiliates, and otherwise to enhance Users' experience with Cypress Academy. Cypress Academy may also use information collected through the Site for research regarding the effectiveness of the Site and the business planning, marketing, advertising and sales efforts of Cypress Academy, its parent, subsidiary and trusted affiliates.


Cypress Academy may disclose personally identifiable information collected from Users to its parent, subsidiary and other related companies, trusted affiliates, independent contractors and business partners who will use the information for the purposes outlined above, as necessary to provide the services offered by Cypress Academy and to provide the Site itself, and for the specific purposes for which the information was collected. These companies are not permitted to use your personally identifiable information in any other way.


Cypress Academy may also disclose aggregate, anonymous data based on information collected from Users to investors and potential partners. Finally, Cypress Academy may disclose or transfer personally identifiable information collected from Users in connection with or in contemplation of a sale of its assets or business or a merger, consolidation or other reorganization of its business. We will notify you via email in such an event.



Legal Disclaimer

Cypress Academy may disclose personally identifiable information at the request of law enforcement or governmental agencies or in response to subpoenas, court orders or other legal process, to establish, protect or exercise Cypress Academy's legal or other rights or to defend against a legal claim or as otherwise required or allowed by law. Cypress Academy may disclose personally identifiable information in order to protect the rights, property or safety of a User or any other person. Cypress Academy may disclose personally identifiable information to investigate or prevent a violation by User of any contractual or other relationship with Cypress Academy or the perpetration of any illegal or harmful activity.



Security of Information

Cypress Academy discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process transactions on our behalf or to provide tutoring services, and (ii) that have agreed not to disclose it to others. We take all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.


Information about Users that is maintained on Cypress Academy's systems is protected using industry standard security measures. However, no security measures are perfect or impenetrable, and Cypress Academy cannot guarantee that the information submitted to, maintained on or transmitted from its systems will be completely secure. Cypress Academy is not responsible for the circumvention of any privacy settings or security measures relating to the Site by any Users or third parties.


Your security is a priority and we strive to provide a safe and secure environment for our customers. All transactions take place on a secure server, and your information is encrypted using Secure Sockets Layer protocol (SSL) before it is sent through the Internet. SSL is the gold standard in Internet encryption technology, which is a fancy way of saying that it's a highly sophisticated method of scrambling data as it travels from your computer to our servers. However, please note that we cannot guarantee that the information submitted to, maintained on, or transmitted from our systems will be completely secure. If you do not feel comfortable sending your financial/credit card over the Internet, contact us and we will be happy to fill your order over the phone.



Links to 3rd Party Sites

Please note that the Site may contain links to other Sites. These linked sites may not be operated or controlled by Cypress Academy. Cypress Academy is not responsible for the privacy practices of these or any other Sites, and you access these Sites entirely at your own risk. Cypress Academy recommends that you review the privacy practices of any other Sites that you choose to visit.


Cypress Academy is based, and this Site is hosted, in the United States of America. If User is from the European Union or other regions of the world with laws governing data collection and use that may differ from U.S. law and User is visiting, accessing or otherwise using the Site, please note that any personally identifiable information that User provides to Cypress Academy will be transferred to the United States. Any such personally identifiable information provided will be processed and stored in the United States by Cypress Academy or a service provider acting on its behalf. By providing personally identifiable information to Cypress Academy, User hereby specifically and expressly consents to such transfer and processing and the uses and disclosures set forth herein.



Customer: Testimonials/Comments/Reviews

We post customer testimonials/comments/reviews on our website which may contain personally identifiable information. In such cases, we do obtain the customer's consent via email prior to posting the testimonial to post their name along with their testimonial. To request removal of your personal information from Testimonials or comments please contact us at info@cypress-academy.com



Children's Privacy

Cypress Academy's products are specifically designed to function without third party access to a child’s personal information. Our Site does not collect or retain any personal information from children except as needed to facilitate tutoring with that student, who may be a minor. Cypress Academy is committed to complying fully with the Children’s Online Privacy Protection Act of 1998 (“COPPA”). This Site assures the privacy of collected information in accordance with the Cypress Academy Privacy Policy.


Cypress Academy is committed to safeguarding the information Users entrust to Cypress Academy and believes that every User should know how it utilizes the information collected from Users. The Site is not directed at children under 13 years of age, and Cypress Academy does not knowingly collect personally identifiable information from children under 13 years of age online. Parents may supply information such as name or age of their children so as to facilitate Cypress Academy's’ ability to provide tutoring services and Cypress Academy may store this information in a secure digital format.



Your California Privacy Rights

California Civil Code Section 1798.83 permits users that are residents of California to request certain information regarding Cypress Academy's disclosures of personally identifiable information to third parties for such third parties’ direct marketing purposes. If you are a California resident and would like to make such a request, please email Cypress Academy at privacy [at] cypress-academy.com.



Changes to this Policy

We may update this privacy policy to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.



Contacting Cypress Academy

If you have any questions or comments about this Privacy Policy, you may contact Cypress Academy via any of the following methods:


Cypress Academy
Email: info@cypress-academy.com



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